Your Hosts
Our hardworking team are here to help you. Group enquiries talk to Belinda, general enquiries talk to our manager Dale. Our awesome team love helping and making your stay the best! The team ethos starts with being kind to one another, start the day being thankful for our health and well being. We love meeting people and we enjoy making our guests stay an enjoyable one. Silver Qualmark rated with 4 stars is what we have achieved this means we are more focused on the environment and sustainability. You will notice recycling bins throughout the hostel, please use them and dont forget to clean your glass and bottles beforehand. We follow the Tiaki Promise and there is great Manaaki at the hostel.
The Team
All general enquiries speak to our awesome team who will be happy to answer any questions you may have, being locals they can offer great advice on the region and what you can do while you are staying with us. But don't forget the team behind the scenes. Our house keepers are the working bees who are committed to keeping our hostel looking its best! Be sure to say hi to them they love chatting in between making beds.
[email protected] or 07 282 2053
Our Groups Co-ordinator
Belinda our group co-ordinator is available to quote your tour and assist with any requests you may have. She has been in the game for many years now and has heaps of experience looking after groups and their needs.
[email protected] or 07 282 2053
Our Manager
Any management inquiries contact Dale Thomas his experience and energy is next level [email protected] or call 07 282 2053
Are there any jobs available? From time to time we need house keepers and front desk staff. Keep any eye out on The Backpacker Board or send an email to [email protected]
What our previous guests have said
Stayed for one night at the called "premium area" on Level 2 which has been recently renovated. The kitchen was awesome, toilets very clean.
Saulo
Good location, decent rooms and common areas. All the facilities were as described. Great budget hostel, has everything you need and is clean. Very good
Bianca
Just wanted to say how much we enjoyed staying at Rock Solid. Facilities were great and accommodation suited us to a t, so thank you again.
West Lake School